Supplier qualification
Manufacturers and suppliers are vetted, document-verified and re-qualified against Logan's quality expectations.
Supplier audits and document review
Counterfeit and compliance screening
Scheduled re-qualification cycles
Quality & Compliance
Quality management is not an act. It's a habit.
From qualifying suppliers to verifying every excursion in transit, quality at Logan is the daily discipline that earns trust.
Quality scorecard · 2026 YTD
GDP audit findings 0 critical
Cold-chain excursions 0
Customer complaints <0.01% of orders
Recall response time <2 hours
Our quality system
Four pillars covering every link of the supply chain.
Receiving & QA
Every incoming batch is checked before it enters active stock, with quarantine procedures for any doubt.
Visual and documentary checks
Batch certificate review
Quarantine and escalation protocols
Storage & cold chain
Ambient and refrigerated handling is monitored through controlled facilities and documented operating procedures.
2-8 C monitored capacity
Temperature logging and alerting
Redundancy-aware storage controls
Dispatch & delivery
Only qualified onward-delivery partners are used, with tracked dispatch and post-delivery integrity checks.
GDP freight-forwarder network
Tamper-evident packaging controls
Issue-response and recall readiness
Accreditations
Verified by the regulators who set the bar.
The rebuild keeps Logan's compliance story front and center, with route-ready placeholders for downloadable documentation later.
Verified WDA(H)
MHRA Wholesale Dealer's Authorisation (Human)
Authorises wholesale supply of human medicines in the UK.
Renewed annually Verified GDP
Good Distribution Practice
Supports compliant distribution of medicinal products.
Last audit: Jan 2026 Verified CGS
Cogent Gold Standard
High standard for skills and competency across pharmaceutical operations.
Held since 2019 Verified ISO 9001
ISO 9001:2015
Quality management system certification.
Recertified Mar 2026 Verified CD
Controlled drugs licensing
Support for regulated controlled-drug handling where authorised.
Active Verified GS1
GS1 UK Healthcare Member
Serialisation and traceability standards alignment.
Active member“We see ourselves as the last line of quality before someone takes their medicine. That's the standard we measure ourselves against.”
MARCUS CHEN · HEAD OF QUALITY & COMPLIANCE